Need EZ Loader Warranty Assistance?

If you purchased a boat trailer from Boat Trailer Outlet and require warranty repair assistance, please call us at 888 278-1991. We are happy to assist our customers with any warranty issues you may have.

EZ Loader Custom Boat Trailer Warranty

EZ Loader Custom Trailer Limited Warranty EZ loader Custom Trailers, Inc. warrants each new EZ Loader Custom Boat Trailer to be free from defects and materials and workmanship for a period of 5 years from date of retail purchase or 6 years from date of manufacture, whichever comes first. EZ Loader shall repair or replace, without charge, any part found to be defective because of imperfect workmanship or materials, within a reasonable time after the trailer is returned at purchasers’ expense to any EZ Loader Custom Facility and/or depending on the severity to an authorized distributor or dealer. 

Who is Covered: This warranty is extended to the original purchaser only and does not extend to any other person to whom the trailer may be transferred. 

What is Not Covered: Provisions of this warranty shall not apply to any product which is found to have been modified or altered in and way; nor shall the warranty apply to any defect or malfunction which was caused by damage, unreasonable use, or failure to provide reasonable and necessary maintenance. The warranty will not cover damaged caused by overloading the trailer beyond stated capacities on the serial tag, improper adjustments of the trailer to the boat or the use of weight distribution hitches in conjunction with hydraulic surge brakes. Due to the highly corrosive conditions a trailer is exposed to, and even after utilizing one of the highest quality finishes, rust formation is not covered. This limited warranty does not cover winches, lights, couplers, actuators, brakes, tongue jacks, springs and tire or wheel, as these items are warranted separately by their manufacture. Nor shall work completed prior to notification or authorization by EZ Loader Custom Trailer Certain components on EZ Loader trailers are considered wear items including but not limited to: tires; bearings; seals and races; brake friction surfaces; and bunk carpet. These items must be inspected, maintained and replaced by the owner as necessary Other Limitations: Races, grease type bearings and seals are covered for 90 days, while the Vault ™ bearing system is warranted for 5 years from the date of purchase or 6 years from manufacturing date. Any implied warranties, obligations, or liabilities, including but not limited to, any applied warranty of merchantability, shall be limited in duration to the six-year duration of the written limited warranty. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply. The use of any unit as part of a rental fleet, or use for commercial purposes, voids the warranty. 

The following are exclusions of EZ Loader Custom warranty.: Loss of time, inconvenience, towing charges, travel expenses, lodging, telephone, gas, loss or damages to personal property ore loss of wages. The warranty is intended to comply with the “Magnusson Moss Warranty Federal Trade Commission Improvement Act” and any provisions of this warranty or actions taken by EZ Loader Custom Boat Trailers pursuant to this warranty shall be construed accordingly. All warranty decisions are at the discretion of EZ Loader Custom Trailers based on warranty policy and procedures. EZ Loader Boat Trailers Inc. shall not be liable for any incidental or consequential damages for breach of this or any other warranty, express or implied. Some states do not allow the exclusion of limitation of incidental or consequential damages, so the above limitation or exclusion may not apply. This warranty gives specific legal rights, and may also have other rights, which may vary from state to state. The 5 years from retail sale / 6 year from manufacturing date warranty went into effect 7/1/12 for trailers manufactured after that date. For more information on warranty coverage. warranty policy or warranty process. Please call 
870-481-5138 or e-mail customwarranty@ezloader.com.

EZ Loader Adjustable Boat Trailer Warranty

EZ Loader Adjustable Trailer Limited Warranty EZ Loader Boat Trailers, Inc. warrants each new Adjustable Boat Trailer to be free from defects in materials and workmanship for a period of three (3) years from the date of manufacture, or two (2) years from the date of first retail sale, whichever occurs first”. EZ Loader shall repair or replace, without charge, any parts found to be defective because of imperfect workmanship or materials, within a reasonable time after the trailer is returned at purchaser’s expense to any EZ Loader authorized distributor or dealer.

Who is Covered: This warranty is extended to the original purchaser only and does not extend to any other persons to whom the trailer may be transferred.

What is Not Covered: Provisions of this Warranty shall not apply to any product which is found to have been modified or altered in any way; nor shall the warranty apply to any defect or malfunction which was caused by damage, unreasonable use, or failure to provide reasonable and necessary maintenance. The warranty will not cover damage caused by overloading the trailer beyond stated capacities, improper adjustment of the trailer to the boat or the use of weight distribution hitches in conjunction with hydraulic surge brakes. Due to the highly corrosive conditions a trailer is exposed to, rust formation is not covered. The warranty does not cover winches, lights, couplers, actuators, brakes, tongue jacks, springs and tires or wheels, as these items are warranted separately by their manufacturer.

Other Limitations: Races, bearings and seals are covered for 90 days from date of purchase. Any implied warranties, obligations, or liabilities, including but not limited to, any implied warranty of merchantability, shall be limited in duration to the two-year duration of this written limited warranty. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you. The use of any unit as part of a rental fleet, or use for commercial purposes, voids this warranty.

The following are exclusions of EZ Loader Adjustables warranty: Loss of time, inconvenience, towing charges, travel expenses, lodging, telephone, gas, loss or damages to personal property or loss of wages. This warranty is intended to comply with the “Magnusson Moss Warranty Federal Trade Commission Improvement Act” and any provisions of this warranty or actions taken by EZ Loader pursuant to this warranty shall be construed accordingly. EZ Loader Boat Trailers, Inc., shall not be liable for any incidental or consequential damages for breach of this or any other warranty, express or implied. Some states do not allow the exclusion of limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. For more information, call 509-489-0181 or e-mail salesinfo@ezloader.com.

Boat Trailer Outlet Return Procedure

Return Eligibility

• Trailers purchased from Boat Trailer Outlet are not returnable. Should you require assistance please call us. We take every precaution to choose the correct trailer for your boat. This is why all sales start with a phone call to discuss the specifics of your trailer needs. In 39 years we have never had a trailer returned to us.

📞 1-888 278-1991
Business Hours: Tuesday–Saturday, 9am–5pm EST